Thank you for choosing WebKreators.com, a leading WebKrearors, for your website design, development, and app development needs. We strive to provide high-quality services to our clients and ensure your satisfaction with every project. However, we understand that there may be circumstances where a refund is requested. Please read our refund policy carefully to understand your rights and responsibilities.
1. Eligibility for Refund:
Refunds will only be considered under the following circumstances: If there is a failure on our part to deliver the agreed-upon services within the specified timeframe. If the delivered product does not meet the agreed-upon specifications and requirements as outlined in the project agreement. If the project is canceled by the client before any work has commenced, subject to deduction of any administrative or processing fees incurred by WebKreators.com.
2. Refund Process:
To request a refund, clients must submit a formal refund request through our official communication channels, specifying the reasons for the refund and providing relevant supporting documentation. Our team will review the request and assess its eligibility for a refund based on the criteria mentioned in section 1. If the refund request is approved, the refund will be processed within 7 days of approval. Refunds will be issued using the same payment method used for the original transaction unless otherwise agreed upon.
3. Non-Refundable Items:
Certain services or products may be marked as non-refundable. These may include, but are not limited to: Domain registration fees Third-party services or software licenses purchased on behalf of the client Any services that have already been provided or completed as per the project agreement
4. Dispute Resolution:
In the event of any disputes regarding refunds, both parties agree to first attempt to resolve the issue through negotiation and mediation. If a resolution cannot be reached through negotiation, either party may seek legal recourse as per the laws governing our jurisdiction.
5. Policy Changes:
WebKreators.com reserves the right to modify or amend this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at
[email protected]. Our customer service team will be happy to assist you.
